Terms of Use

Last updated: 17 August 2026

Operator

This website is operated by FORTIS GROUP s.r.o., a Czech company established in 2007, trading as Troubleshooters. Company ID: 28189850. Registered office: Kaprova 14/13, 110 00 Prague 1, Czech Republic.

Nature of this site

This site is informational. Submitting the contact form does not create an engagement, a contractual relationship, or any obligation on either side. An engagement begins only once both parties sign a written agreement, typically starting with a paid Diagnostic Mission.

No guarantee

Nothing on this site, including a "GO" assessment following a Diagnostic Mission, guarantees a particular outcome. It reflects our professional judgment that a credible path forward exists, nothing more.

Confidentiality

Initial inquiries submitted through this site are treated as confidential on our side. We do not request or expect sensitive details through the public contact form; those are exchanged only under a signed non-disclosure agreement.

Intellectual property

The content, design, and text of this site are the property of FORTIS GROUP s.r.o. and may not be reproduced without permission.

Limitation of liability

This site and its content are provided as-is. To the extent permitted by law, FORTIS GROUP s.r.o. is not liable for any loss arising from your use of this site or reliance on its content.

Governing law

These terms are governed by the laws of the Czech Republic. Any dispute arising from your use of this site falls under the jurisdiction of the Czech courts.

Contact

Questions about these terms: case@trouble-shooting.com.